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RPS & Good Conduct: At RTE, the learner is at the heart of the story.

During the year 2022, RTE aimed to strengthen the training of its teams on psycho-social risks and codes of conduct implemented within the company. RTE chose to address these topics through two gamified e-learning modules, which were entrusted to Audace for their development. On this occasion, our teams did not hesitate to push the limits of Storyline to offer an original educational journey!

Would you be able to argue before a ruthless court regarding good conduct? Could you be a true hero in the field of psychosocial risks? And what if the key was in your hands? Answer in these new generation comics!

E-learning on psycho-social risks (PSR): comics for learning purposes

Stress and psycho-social risks (PSR) represent a major challenge for quality of work life. Considering the economic and social consequences, employee training is therefore one of the strategic pillars for preventing psycho-social risks (PSR).

RTE has chosen to present various psycho-social risks through illustrated situations in the form of comic strips. This dynamic scenario allows the learner to immerse themselves in the story and grasp the main points of focus, such as anxiety, harassment, or addictive behaviors, for example. Thanks to the examples staged by the project team, both through the graphics used and the chosen story, the learner discovers the risks and appropriate behaviors in a playful manner, leading to better memorization.

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E-learning code of conduct: when the employee becomes a hero of prevention

In this original e-learning course, the learner finds themselves at the center of an unprecedented imaginary trial in the history of RTE: three fictional employees have violated the company’s code of conduct and must answer for it before the judge! They are then immersed in the role of the defense lawyer and must face the other participants in the courtroom: the prosecutor, responsible for the accusation, and the judge who will render a verdict at the end of the proceedings. They are supported in managing their case by their assistant, who intervenes regularly to provide them with additional information if they find themselves at a dead end.

The lawyer and their assistant study the entire set of rules from the code of conduct implemented by the company before applying them in the context of the case. An ultra-narrative approach that immerses the learner in the heart of an original story… and their own learning experience.

For this e-learning, our creative teams have proposed a graphic style inspired by the world of manga. This style allows us to incorporate the various expressions that the protagonists of the case can have in the situations they encounter.

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Original and innovative pedagogical methods

It is often said that one should know how to make the learner an “actor of their own training”, from a young age to their professional life, whether they are undergoing a career change or being trained by their company. But there are indeed many ways to get them on stage. And at this stage, we have chosen to use the “Choose Your Own Adventure” model. The learner progresses through the learning experience and their training based on the choices they make. It’s a modern and playful way to deliver theoretical training!

Such a narrative structure requires a significant number of scenarios and a multitude of possible paths. A real challenge for the developer in charge of the project indeed! Indeed, it required a great deal of imagination and pushing the limits of the Storyline tool with an unconventional scripting approach.

François, our developer, was able to put his experience and knowledge of Javascript to good use by leveraging certain features of Storyline to our advantage. We notably used a bonus-malus gauge that tracks the choices made by the learner as the trial progresses. A well-timed attack? A weak argument as a defense? The gauge evolves and adjusts the user experience accordingly. Using JavaScript can be a bold choice in these moments, but it proves to be rewarding in the end. The few hours of intensive development are quickly forgotten with such a result!

A striking visual result.

At Audace, e-learning is not synonymous with traditional icons and slideshows that follow one another, quite the opposite! The choice of graphic style allows the modules to have a distinct identity and a unique originality, generating positive emotions. Learners easily engage in the game and naturally memorize the training material.

The artistic touch of our art director, combined with the creativity of our instructional designers and the technical expertise of our developers, has proven to be a winning combination!

With highly distinctive graphic styles that oscillate between comic books and manga, RTE provides a different framework for its employees, who become active participants in their training and will more easily reap the benefits of a gamified learning experience.

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